Privacy Policy

Effective Date: July 6, 2026

Red Letter 9 DBA GoTeez ("GoTeez," "we," "our," or "us") operates the website goteez.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.

Information We Collect

Information you provide to us.** When you fill out a form on our Site, request a quote, sign up for our email list, contact us, or make a purchase, you may provide us with:

- Name
- Email address
- Phone number
- Mailing or shipping address
- Order and payment details
- Any other information you choose to include in a message or form submission

Information collected automatically.** When you visit the Site, we and our service providers automatically collect certain information, including:

- IP address
- Browser type and device information
- Pages visited, time spent on pages, and links clicked
- Referring website or source
- General geographic location (city or region level)

This information is collected through cookies, pixels, and similar tracking technologies described below.

How We Use Your Information

We use the information we collect to:

- Respond to your inquiries, quote requests, and custom order questions
- Process and fulfill orders
- Send order confirmations, receipts, and service-related messages
- Send marketing emails and promotions (only if you have opted in)
- Understand how visitors use our Site so we can improve it
- Advertise our products and services, including showing you relevant ads on other platforms
- Prevent spam, fraud, and abuse
- Comply with legal obligations

We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, analyze traffic, and support our advertising. These include:

- Google Analytics (GA4) – helps us understand how visitors use the Site, including pages viewed and actions taken. Learn how Google uses data at policies.google.com/technologies/partner-sites
- Google Tag Manager – manages the tags and tracking tools used on the Site.
- Meta Pixel (Facebook/Instagram) – helps us measure the effectiveness of our advertising and show you relevant ads on Meta platforms.
- Google reCAPTCHA – protects our forms from spam and abuse. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Most browsers let you block or delete cookies through their settings. You can also opt out of personalized advertising through:

- Google Ads Settings
- Meta Ad Preferences
- Industry opt-out tools at aboutads.info/choices and networkadvertising.org

Blocking cookies may affect how some parts of the Site function.

Email Marketing

If you sign up for our email list, we will send you news, promotions, and updates about GoTeez products and services. We use trusted email service providers to manage our lists and send messages.

You can unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at sales@goteez.com. Even if you unsubscribe from marketing, we may still send you transactional messages related to your orders or inquiries.

Text Messaging (SMS)

We do not currently send marketing text messages. If we introduce text messaging in the future, we will only send messages to customers who have given express consent, and every message will include instructions to opt out. Message and data rates may apply.

Online Store

Our online store is coming soon. When it launches, purchases will be processed through Square, our payment and point-of-sale provider. When you make a purchase:

- Payment card information is collected and processed directly by Square. We do not store your full payment card details on our servers.
- We receive order information such as your name, contact details, shipping address, and items purchased so we can fulfill your order.

Square's handling of your payment information is governed by the Square Privacy Notice

How We Share Your Information

We share information only as needed to run our business. This includes sharing with:

- Service providers that help us operate the Site and serve customers, including Google (Analytics, Tag Manager, reCAPTCHA, advertising), Meta (advertising), Square (payments and point of sale), our email marketing and transactional email providers, our website hosting provider, and form processing tools.
- Legal and safety purposes, if required by law, court order, or to protect the rights, property, or safety of GoTeez, our customers, or others.
- Business transfers, if GoTeez is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We keep your information only as long as needed for the purposes described in this policy, including maintaining business records, complying with legal obligations, and resolving disputes. When information is no longer needed, we delete or anonymize it.

Your Privacy Rights

Depending on where you live, you may have the right to:

- Request access to the personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of marketing communications
- Opt out of targeted advertising

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to non-discrimination for exercising these rights. We do not sell personal information as defined by the CCPA.

To exercise any of these rights, contact us at sales@goteez.com or by mail at the address below. We may need to verify your identity before fulfilling your request.

Children's Privacy

The Site is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at sales@goteez.com and we will delete it.

Third-Party Links

The Site may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of the Site after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Red Letter 9 DBA GoTeez
3081 Lois Ln
Alcoa, TN 37701
Email: sales@goteez.com